Store Lead: Customer Experience & Operations

Walgreens; Scottsbluff (NE); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Scottsbluff, NE is seeking team members who can step in for store leadership when management is absent. The role includes cash handling, opening/closing duties, and supporting daily operations while delivering a friendly, helpful customer experience.

Applicants should have at least one year in a supervisory or lead role, fluent English, and either a PTCB certification or a pharmacy license. The position emphasizes accurate pricing, inventory control, and compliant store practices.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start‑ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, resolves issues, and answers questions to ensure a positive experience.
• Maintains store keys, assists with ordering, pricing changes, stock rotation, inventory counts, and housekeeping to support store operations.

Skills

Leadership

English fluency

Education

PTCB certification

Pharmacy license

Job description

Walgreens in Scottsbluff, NE is seeking team members who can step in for store leadership when management is absent. The role includes cash handling, opening/closing duties, and supporting daily operations while delivering a friendly, helpful customer experience.

Applicants should have at least one year in a supervisory or lead role, fluent English, and either a PTCB certification or a pharmacy license. The position emphasizes accurate pricing, inventory control, and compliant store practices.