Store Lead: Customer Experience & Operations

Walgreens; Round Lake Beach (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Round Lake Beach, IL is seeking a proactive team member to open/close the store in the absence of management, handle cash and stock, and deliver a consistent customer experience.

You will participate in operations, training, and communications within the store, ensuring pricing accuracy, inventory control, and compliance with local regulations. Prior leadership or retail key holder experience is required; English fluency is essential.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open/close the store and manage cash handling, ensuring readiness for the business day.
• Assist customers with returns, refunds, and price changes; handle cash drops and register accuracy.
• Deliver a distinctive customer experience and support store operations in the absence of management.

Skills

Leadership experience

Customer service

Communication skills

English fluency

Job description

Walgreens in Round Lake Beach, IL is seeking a proactive team member to open/close the store in the absence of management, handle cash and stock, and deliver a consistent customer experience.

You will participate in operations, training, and communications within the store, ensuring pricing accuracy, inventory control, and compliance with local regulations. Prior leadership or retail key holder experience is required; English fluency is essential.