Store Lead: Customer Experience & Operations

Walgreens

Portland (TX)

On-site

USD 23,000 - 28,000

Full time

34 hours ago
Be an early applicant
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Walgreens is hiring for a customer-focused role in Portland, TX. You will open and close the store when management is absent, handle cash drops, refunds, and back-office tasks while ensuring the floor and stock room are ready for business.

You will engage customers, help with products, resolve issues, and uphold Walgreens service standards. The position emphasizes teamwork, accurate pricing, and compliant store operations.

Qualifications

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Cash handling or register experience preferred.

Responsibilities

  • Opens and closes the store in the absence of store management, including system start-ups and cash handling.
  • Completes product returns, order voids, refunds, cash drops, and provides change to cash registers.
  • Delivers a distinctive and delightful customer experience by engaging customers and offering assistance.
  • Engages customers and patients by greeting them and offering help with products and services; resolves issues.
  • Models and shares customer service best practices with team members to ensure a high level of service.
  • Maintains store keys, assists with inventory, pricing, and basic merchandising while supporting management.

Skills

Leadership experience
Customer service
English fluency

Education

High school diploma or equivalent

Job description

Walgreens is hiring for a customer-focused role in Portland, TX. You will open and close the store when management is absent, handle cash drops, refunds, and back-office tasks while ensuring the floor and stock room are ready for business.

You will engage customers, help with products, resolve issues, and uphold Walgreens service standards. The position emphasizes teamwork, accurate pricing, and compliant store operations.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Store Operations Lead — Customer Experience
Store Operations Lead — Customer Experience

Walgreens • Portland (OR)

On-site
USD 25,000 - 29,000
Store Lead: Customer Experience & Operations
Store Lead: Customer Experience & Operations

Walgreens • Spring (TX)

On-site
USD 23,000 - 28,000
Store Lead: Open/Close & Customer Experience
Store Lead: Open/Close & Customer Experience

Walgreens • Lake Worth (TX)

On-site
USD 23,000 - 28,000
Store Lead: Customer Experience & Operations
Store Lead: Customer Experience & Operations

Walgreens • Midlothian (VA)

On-site
USD 23,000 - 28,000
Shift Lead: Store Ops & Customer Experience
Shift Lead: Store Ops & Customer Experience

Walgreens • Longview (TX)

On-site
USD 23,000 - 28,000
Store Operations Lead
Store Operations Lead

Walgreens • La Porte (TX)

On-site
USD 23,000 - 28,000
Shift Lead: Customer Experience & Operations
Shift Lead: Customer Experience & Operations

Walgreens • Bastrop (TX)

On-site
USD 23,000 - 28,000
Shift Lead: Customer Experience & Store Ops
Shift Lead: Customer Experience & Store Ops

Walgreens • Gold Canyon (AZ)

On-site
USD 23,000 - 28,000
Shift Lead: Customer Experience & Store Ops
Shift Lead: Customer Experience & Store Ops

Walgreens • Forest Hill (TX)

On-site
USD 23,000 - 28,000
Store Lead - Customer Experience & Ops Coach
Store Lead - Customer Experience & Ops Coach

Walgreens • Silverdale (WA)

On-site
USD 26,000 - 30,000