Store Lead — Customer Experience & Operations

Walgreens; Lauderdale-by-the-Sea (FL); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Lauderdale-by-the-Sea, FL seeks a Store Associate to support daily operations, opening/closing the store in the absence of management and ensuring readiness for business. You will handle cash, returns, refunds, and assist with inventory and displays while delivering a distinctive customer experience.

Strong English communication and prior retail leadership are required to effectively greet customers, answer questions, and maintain store standards and compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and assists with displays and price changes.

Skills

Leadership experience

Fluent English

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens in Lauderdale-by-the-Sea, FL seeks a Store Associate to support daily operations, opening/closing the store in the absence of management and ensuring readiness for business. You will handle cash, returns, refunds, and assist with inventory and displays while delivering a distinctive customer experience.

Strong English communication and prior retail leadership are required to effectively greet customers, answer questions, and maintain store standards and compliance.