Store Lead: Customer Experience & Merchandising

Dollar General; Allentown (Lehigh County); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General in Allentown, PA is seeking an Assistant Store Manager to help run a clean, customer-focused store under the Store Manager's direction. You will supervise staff, help with merchandising, deposits, and policy adherence.

Responsibilities include customer service leadership, scheduling, training, planograms, cash handling, and inventory control. The role supports profitability and asset protection while maintaining store standards.

Qualifications

• High school diploma or equivalent.
• One year retail experience with six months supervisory preferred.
• Effective interpersonal and written/oral communication skills.
• Ability to perform basic math and cash handling.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing training, safety meetings, and policy compliance.
• Follow processes to manage merchandise, including receiving, stocking, and displays.
• Assist in maintaining inventory accuracy and cash controls; deposits and refunds as needed.
• Assist with planograms and merchandise presentation per Store Manager direction.
• Support store operations in the Store Manager's absence.

Skills

Customer service leadership

Interpersonal communication

Problem solving

Organization

Reading safety rules

Cash handling & math

Cashier accountability

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Pricing gun

Job description

Dollar General in Allentown, PA is seeking an Assistant Store Manager to help run a clean, customer-focused store under the Store Manager's direction. You will supervise staff, help with merchandising, deposits, and policy adherence.

Responsibilities include customer service leadership, scheduling, training, planograms, cash handling, and inventory control. The role supports profitability and asset protection while maintaining store standards.