Lead Retail Associate & Customer Service Leader

Dollar General Corporation; Allentown (Lehigh County); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation in Allentown, PA is seeking a Cashier/Stocker with lead responsibilities to support the Store Manager. You will handle tills, assist customers, set up planograms, stock shelves, and maintain a clean, safe store environment.

You will lead in the manager's absence, ensure loss prevention, and uphold company policies while delivering exemplary customer service and contributing to profitability.

Qualifications

• High school diploma or equivalent; six months supervisory experience preferred
• Ability to perform basic mathematical calculations and handle cash accurately
• Strong communication and customer service skills

Responsibilities

• Unload trucks according to the store's process.
• Receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face items; build displays.
• Restock returned and recovered merchandise.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Maintain store cleanliness and safety; sweep, mop, and restock.

Skills

Math calculations

Cash handling

Planogram reading

Customer service

Communication

Safety policies

Team leadership

Stocking accuracy

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General Corporation in Allentown, PA is seeking a Cashier/Stocker with lead responsibilities to support the Store Manager. You will handle tills, assist customers, set up planograms, stock shelves, and maintain a clean, safe store environment.

You will lead in the manager's absence, ensure loss prevention, and uphold company policies while delivering exemplary customer service and contributing to profitability.