Store Lead & Customer Experience Leader

The Children’s Place Inc.; United States; Presencial; USD 32.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

Backup care

Descripción de la vacante

The Children’s Place Inc. is seeking a Store Lead in Annapolis, Maryland to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty responsibilities.

The role emphasizes brand representation, professional conduct, customer engagement, store standards, and teamwork to develop employees. Ideal candidates will have 1–3 years of retail experience, a high school diploma or equivalent, and the ability to work weekends.

Formación

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks and work in a team environment
• Strong communication and adaptability
• Willingness to give and receive feedback and participate in development

Responsabilidades

• Assist in developing talent through training of associates and coaching conversations
• Partner with Store Manager to address performance concerns with associates
• Support company training and development initiatives
• Foster a positive work environment and provide timely feedback
• Motivate staff to build brand loyalty and deliver exceptional customer service
• Represent the company professionally on the sales floor and maintain brand standards
• Support leadership to maximize productivity through operations and product knowledge
• Participate in Leader on Duty program to drive customer experience and store profitability
• Assist in payroll processing and schedule adjustments
• Ensure stockroom and store environments meet CRE standards and safety requirements

Conocimientos

Customer engagement

Detail oriented

Prioritize tasks

Team environment

Communication

Adaptable

Time management

Employee development

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

The Children’s Place Inc. is seeking a Store Lead in Annapolis, Maryland to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty responsibilities.

The role emphasizes brand representation, professional conduct, customer engagement, store standards, and teamwork to develop employees. Ideal candidates will have 1–3 years of retail experience, a high school diploma or equivalent, and the ability to work weekends.