Store Lead: Elevate Customer Experience & Ops

Walgreens Co.; Manhattan (KS); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in the United States is seeking a reliable team member to operate the store when management is not present, handling opening/closing tasks, cash handling, and ensuring floor and stockroom readiness for the business day.

You will engage customers, process returns, refunds, and pricing tasks while maintaining a friendly, helpful shopping experience and upholding store policies and compliance standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients, greet them, offer assistance with products and services, and resolve issues to ensure positive experiences.
• Assist with merchandising, pricing changes, displays, and stock resets while maintaining accuracy of inventory counts.
• Assist with exterior and interior maintenance, backdoor deliveries, and ensuring compliance with policies and local regulations.

Skills

Leadership

Customer service

Cash handling

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in the United States is seeking a reliable team member to operate the store when management is not present, handling opening/closing tasks, cash handling, and ensuring floor and stockroom readiness for the business day.

You will engage customers, process returns, refunds, and pricing tasks while maintaining a friendly, helpful shopping experience and upholding store policies and compliance standards.