Store Lead & Customer Experience Coach

Dollar General; Logan (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a Lead Sales Associate in a fast-paced retail environment. The role emphasizes customer-first service, supervisory duties in the absence of store leadership, and active involvement in merchandising and store upkeep.

The position requires strong math and cash-handling skills, along with the ability to follow planograms and execute displays. This full-time role offers opportunities to lead a team and ensure store profitability.

Qualifications

• High school diploma or equivalent preferred.
• Six months of supervisory experience or related training preferred.
• Excellent interpersonal and oral communication skills.
• Ability to perform cash handling and basic math.
• Ability to read planograms and merchandise presentation guides.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment and make change, bag merchandise.
• Stock merchandise, restock and rotate on shelves, and build merchandise displays per planograms.
• Clean the store; take out trash; dust and mop floors; clean restrooms and stockroom; help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under direction of the Store Manager.
• Perform duties of Store Manager/Assistant Store Manager in their absence.

Skills

Customer service

Interpersonal skills

Safety policies

Planograms

Cash handling

Team leadership

Vehicle required

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Lead Sales Associate in a fast-paced retail environment. The role emphasizes customer-first service, supervisory duties in the absence of store leadership, and active involvement in merchandising and store upkeep.

The position requires strong math and cash-handling skills, along with the ability to follow planograms and execute displays. This full-time role offers opportunities to lead a team and ensure store profitability.