Store Lead & Customer Experience Champion

Dollar General Corporation; Warren (OH); On-site; USD 25,000 - 31,000; Full time

Job summary

Dollar General Corporation in Warren, OH is seeking a Lead Sales Associate to help run a clean, customer-focused store. You will lead frontline staff, assist customers, and perform cashier duties as needed.

The role involves stocking, rotating merchandise, implementing planograms, and closing/opening the store under direction of the Store Manager. This position requires initiative and strong communication in a fast-paced environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Interpersonal communication

Safety policies and practices

Planogram reading

Mathematical calculations

Cash register functions

Cash handling policies

Bank deposits

Education

High school diploma or equivalent

Job description

Dollar General Corporation in Warren, OH is seeking a Lead Sales Associate to help run a clean, customer-focused store. You will lead frontline staff, assist customers, and perform cashier duties as needed.

The role involves stocking, rotating merchandise, implementing planograms, and closing/opening the store under direction of the Store Manager. This position requires initiative and strong communication in a fast-paced environment.