Store Lead & Customer Experience Champion

Dollar General; Lima (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a Lead Sales Associate to maintain a clean, customer-first store, assist customers, and handle cash transactions. You will stock, rotate merchandise, and support planogram execution, with responsibilities including opening/closing and stepping in for store management when needed.

The role emphasizes teamwork, safety compliance, and accurate register operations in a fast-paced retail environment at a Dollar General location in Ohio.

Qualifications

• High school diploma or equivalent; six months supervisory experience preferred.
• Excellent interpersonal and verbal communication skills.
• Ability to read planograms and stock merchandise.
• Mathematical calculations including addition, subtraction, multiplication and percentages.
• Ability to operate cash register and complete transactions accurately.
• Knowledge of cash handling policies and cashier accountability.
• Ability to drive own vehicle to bank deposits if required.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total purchases; collect payment and make change.
• Stock merchandise; restock and rotate on shelves; build merchandise displays.
• Clean the store; take out trash; dust and mop floors; clean restrooms and stockroom.
• Assist in implementation and maintenance of planograms.
• Open and close the store under direction of Store Manager.
• Perform duties in absence of Store Manager or Assistant Store Manager.

Skills

Customer service leadership

Cash handling

Planogram compliance

Merchandise stocking

POS operations

Safety compliance

Team supervision

Layout & display

Education

High school diploma or equivalent

Tools

Cash register

Handheld scanners

Pricing guns

Two-wheel dollies

Rolltainers

Job description

Dollar General is seeking a Lead Sales Associate to maintain a clean, customer-first store, assist customers, and handle cash transactions. You will stock, rotate merchandise, and support planogram execution, with responsibilities including opening/closing and stepping in for store management when needed.

The role emphasizes teamwork, safety compliance, and accurate register operations in a fast-paced retail environment at a Dollar General location in Ohio.