Store Lead & Customer Experience Champion

Walgreens; Posen (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Lead to open and close the store in the absence of management, manage cash, assist customers, and ensure the floor and stock room are ready for the business day. You will engage customers, resolve issues, supervise team members, protect inventory accuracy, support vendor deliveries, and uphold pricing, signage, and regulatory compliance.

Additional responsibilities include training, daily operations oversight, and maintaining store appearance and readiness for

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store operations and cash handling preferred.

Responsibilities

• Open and close the store in the absence of store management and handle cash.
• Process returns, refunds, cash drops, and provide change as requested to cash registers.
• Maintain inventory counts and assist with pricing and displays.
• Hold store keys to open/close without management as necessary.
• Assist with vendor deliveries and backdoor access for deliveries.
• Assist with bookkeeping activities and store cleanliness.

Skills

Leadership

Customer service

English fluency

Job description

Walgreens is seeking a Store Lead to open and close the store in the absence of management, manage cash, assist customers, and ensure the floor and stock room are ready for the business day. You will engage customers, resolve issues, supervise team members, protect inventory accuracy, support vendor deliveries, and uphold pricing, signage, and regulatory compliance.

Additional responsibilities include training, daily operations oversight, and maintaining store appearance and readiness for