Store Lead: Drive Customer Experience & Team Performance

Goodwill Manasota, Inc.; Lake Worth, Northern (TX, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employer Paid Life Insurance

401K Retirement Plan with an Employer

Paid Time Off

25% Store Discount

Teladoc copays covered by Goodwill

Access to a Life Coach

Training and Development Opportunities

Education Assistance and Incentives

Comprehensive Wellness Program with 10

Job summary

Goodwill Industries-Manasota, Inc. in Lake Worth Beach, FL, is seeking a Keyholder for a full‑time role. You’ll help lead daily store operations, open and close, support the team, and drive the mission of changing lives through the power of work.

You’ll deliver great customer service, manage registers and daily reports, oversee donations and merchandising, and ensure safety and loss prevention. Benefits include life insurance, 401K with company match, PTO and more.

Qualifications

• High school diploma or GED preferred.
• Retail or supervisory experience preferred.
• Strong communication, leadership, and organizational skills.
• Basic computer knowledge and attention to detail.
• Ability to lift up to 40 lbs. and stand for long periods.
• Reliable transportation and flexibility to work evenings and weekends.

Responsibilities

• Deliver world-class customer service and promote a safe, positive environment.
• Open and close the store, assign registers and daily duties, and complete daily reports.
• Oversee donation flow, inventory rotation, and merchandising standards.
• Ensure compliance with loss prevention, safety, and risk management procedures.
• Maintain a clean, organized, and well-stocked sales floor.
• Support and model Goodwill’s Core Values and Guiding Principles.

Skills

Customer service

Leadership

Communication

Organization

Attention to detail

Flexibility

Education

High school diploma or GED

Job description

Goodwill Industries-Manasota, Inc. in Lake Worth Beach, FL, is seeking a Keyholder for a full‑time role. You’ll help lead daily store operations, open and close, support the team, and drive the mission of changing lives through the power of work.

You’ll deliver great customer service, manage registers and daily reports, oversee donations and merchandising, and ensure safety and loss prevention. Benefits include life insurance, 401K with company match, PTO and more.