Store Lead: Customer Experience Champion

Orlando Bathing Suit; Malibu (CA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Additional benefits for eligibleAssoci

Job summary

Everything But Water is seeking a Key Holder at Malibu Country Mart to support store leadership and deliver exceptional customer service. The role partners with management to supervise associates, uphold brand standards, and drive the selling model in a fast-paced fashion environment.

You will work closely with the Store Manager to ensure shift coverage, engage customers, and meet sales goals while maintaining a welcoming and organized store atmosphere.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability to work nights, weekends, and holidays.
• Fluent in English (speaking, reading, writing).

Responsibilities

• Supports Store Manager and Assistant Store Manager with coverage and may supervise Sales Associates.
• Delivers exceptional customer service by applying the selling model confidently.
• Maintains brand standards around cleanliness, organization, and visual presentation.
• Understands sales goals and aligns behaviors accordingly.

Skills

Retail experience

Supervisory experience

Customer engagement

Interpersonal skills

Communication skills

English fluency

Nights/weekends/holidays availability

Physical stamina

Job description

Everything But Water is seeking a Key Holder at Malibu Country Mart to support store leadership and deliver exceptional customer service. The role partners with management to supervise associates, uphold brand standards, and drive the selling model in a fast-paced fashion environment.

You will work closely with the Store Manager to ensure shift coverage, engage customers, and meet sales goals while maintaining a welcoming and organized store atmosphere.