Keyholder & Customer Experience Lead

Orlando Bathing Suit, LLC; Malibu (CA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Additional benefits for eligible Assoc

Job summary

Everything But Water is seeking a retail professional for the Malibu location. The role requires 2–4 years in retail sales with at least 1 year in supervision. You will support store operations, supervise associates when needed, and uphold brand standards while delivering excellent customer service.

Position requires evening, weekend, and holiday availability; must be 18+ and fluent in English. The company offers competitive compensation and benefits including 401(k) participation and employee

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Skills

Customer engagement

Interpersonal skills

Communication skills

Education

1 year supervisory experience

Job description

Everything But Water is seeking a retail professional for the Malibu location. The role requires 2–4 years in retail sales with at least 1 year in supervision. You will support store operations, supervise associates when needed, and uphold brand standards while delivering excellent customer service.

Position requires evening, weekend, and holiday availability; must be 18+ and fluent in English. The company offers competitive compensation and benefits including 401(k) participation and employee