Store Lead: Craft Unforgettable Customer Experiences

Heydude; Edinburgh (IN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Short-term disability

Long-term disability

Paid time off

401k matching

Job summary

HEYDUDE and Crocs, Inc. seek an Assistant Manager to lead the store team in delivering exceptional consumer experiences and driving sales.

You will support daily operations, including opening/closing, cash handling, stock replenishment, and in-store merchandising, while upholding brand standards. You will champion a positive team culture, communicate effectively with peers and leadership, and stay informed about product collaborations and launches to elevate customer connections with HEYDUDE.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours.
• Desire to succeed in a high growth, fast-paced retail environment.
• Proven track record inspiring and empowering teams while driving performance.

Responsibilities

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards.
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE.
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success.

Job description

HEYDUDE and Crocs, Inc. seek an Assistant Manager to lead the store team in delivering exceptional consumer experiences and driving sales.

You will support daily operations, including opening/closing, cash handling, stock replenishment, and in-store merchandising, while upholding brand standards. You will champion a positive team culture, communicate effectively with peers and leadership, and stay informed about product collaborations and launches to elevate customer connections with HEYDUDE.