Retail Store Lead — Growth & Customer Experience

HEYDUDE; Texas City (TX); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Paid Time Off

401k with company match

Job summary

Crocs, Inc. is seeking an Assistant Manager for HEYDUDE to lead a store team, deliver exceptional customer experiences, and drive daily operations with a focus on sales and service. The role requires 18+ and 2–3 years in retail with leadership potential, including flexible scheduling and strong attendance.

Responsibilities include POS systems, stock room, pricing, markdowns, and brand ambassador duties. The successful candidate will uphold store policies and motivate the team to achieve KPIs in

Qualifications

• 2-3 years of retail experience with a preference for candidates with prior store leadership roles
• Must be 18 years or older
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
• Desire to succeed in a high growth, fast‑paced retail environment
• Proven track record inspiring and empowering teams while driving performance and achieving results
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function
• The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of their position, absent undue hardship.

Responsibilities

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success

Skills

Retail experience

Age requirement

Flexibility in schedule

Leadership potential

Job description

Crocs, Inc. is seeking an Assistant Manager for HEYDUDE to lead a store team, deliver exceptional customer experiences, and drive daily operations with a focus on sales and service. The role requires 18+ and 2–3 years in retail with leadership potential, including flexible scheduling and strong attendance.

Responsibilities include POS systems, stock room, pricing, markdowns, and brand ambassador duties. The successful candidate will uphold store policies and motivate the team to achieve KPIs in