Store Lead: Inspire Teams & Elevate Store Ops

Tailored Brands, Inc.; San Mateo (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Tailored Brands, Inc. in California is looking for a Store Lead who will partner with the Store Manager to coach the sales team, drive store performance, and uphold operational excellence when on duty.

You will open and close the store, mentor staff, execute initiatives to enhance the customer experience, and ensure brand standards across merchandising and service.

This role requires strong leadership, teamwork, and communication, with a focus on inclusivity and achieving sales and service goals.

Qualifications

• Minimum 1 year of retail or sales experience.
• Creative individual with good judgement and pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Lead store staff to achieve sales, service, and operational expectations when on duty.
• Coach and develop team; communicate priorities and goals.
• Recruit staff and foster an inclusive store environment.
• Drive customer experience and exceed expectations.
• Use store reports to guide decisions and performance.
• Ensure proper staffing and training on internal operations.
• Maintain brand standards and marketing execution.
• Conduct regular store meetings and share updates.
• Support a culture of learning and development and motivate the team.

Skills

Retail experience

Leadership

Communication

Training

POS system

Microsoft Office

Video conferencing

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. in California is looking for a Store Lead who will partner with the Store Manager to coach the sales team, drive store performance, and uphold operational excellence when on duty.

You will open and close the store, mentor staff, execute initiatives to enhance the customer experience, and ensure brand standards across merchandising and service.

This role requires strong leadership, teamwork, and communication, with a focus on inclusivity and achieving sales and service goals.