Store Lead: Coaching & Operations Leader

Tailored Brands; Boynton Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Tailored Brands is seeking a Manager on Duty to lead store staff, drive sales and service, and uphold operational standards. You will coach, recruit, and develop the team while exemplifying company values in an inclusive, customer-focused environment.

You will align with management on staffing, training, branding, and store programs to maximize the customer experience and NPS. Minimum 1 year of Retail or Sales experience is required, with strong communication and leadership skills.

Qualifications

• Minimum 1 year of retail or sales experience.
• Ability to train and develop high performing store teams.
• Proficient with Microsoft Office and video conferencing.
• Strong communication and leadership skills.

Responsibilities

• Lead store staff to achieve sales, service, and operational goals.
• Coach and develop team; communicate priorities to staff.
• Recruit and train staff; maintain an inclusive store environment.
• Ensure store is visually set to brand standards and campaigns.
• Utilize store reports to drive business decisions.
• Conduct regular store meetings to keep staff updated.

Skills

Store leadership

Coaching

Staff training

Customer service

Recruiting

Communication

Brand awareness

Tech literacy

Tools

Microsoft Office

Video conferencing

Job description

Tailored Brands is seeking a Manager on Duty to lead store staff, drive sales and service, and uphold operational standards. You will coach, recruit, and develop the team while exemplifying company values in an inclusive, customer-focused environment.

You will align with management on staffing, training, branding, and store programs to maximize the customer experience and NPS. Minimum 1 year of Retail or Sales experience is required, with strong communication and leadership skills.