Store Lead: Coaching, Operations & Customer Experience

Men's Wearhouse; Asheville (NC); On-site; USD 48,000 - 61,000; Full time

Job summary

Men's Wearhouse in Asheville is seeking a Store Lead to partner with the Store Manager in driving sales, service and daily store operations. You will coach the team, manage on-duty responsibilities, and help open/close the store as needed to meet targets.

The role emphasizes leadership, customer experience, and operational excellence, with a focus on inclusive leadership and brand standards. Previous retail leadership experience is preferred; training and development of staff is a key part of

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong leadership and communication skills.
• Self-motivated, results-oriented, strategic thinker.
• Ability to train and develop high performing store teams.

Responsibilities

• Lead store team to achieve sales performance and customer service goals.
• Coach and develop staff to meet performance expectations.
• Manage store operations and scheduling to optimize efficiency.
• Ensure brand standards, merchandising, and store programs are executed.

Skills

Store leadership

Sales coaching

Customer service

Team communication

POS systems

Microsoft Office

Tools

POS system

MS Office

Job description

Men's Wearhouse in Asheville is seeking a Store Lead to partner with the Store Manager in driving sales, service and daily store operations. You will coach the team, manage on-duty responsibilities, and help open/close the store as needed to meet targets.

The role emphasizes leadership, customer experience, and operational excellence, with a focus on inclusive leadership and brand standards. Previous retail leadership experience is preferred; training and development of staff is a key part of