Store Lead & Coach — Sales, Service & Ops

Tailored Brands, Inc.; Plainview (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

Tailored Brands, Inc. in Plainview, NY is seeking a Store Manager on Duty to lead store staff in delivering sales, service and operational excellence.

You will coach, recruit when needed, and ensure staff are aligned with company directives while maintaining brand standards and an inclusive environment. The role emphasizes using store reports and customer feedback to improve performance and customer experience.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative and good judgment; tuned into the pulse of the business.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.

Responsibilities

• Lead store staff to achieve sales, service and operational goals as manager on duty.
• Model company values and coach staff.
• Communicate priorities and sales driving information to maximize business.
• Assist in recruiting store staff and promote inclusive environment.
• Support management in achieving store business plans.
• Leverage store reports to drive business decisions.
• Identify performance opportunities and contribute to development plans.
• Train staff on internal operational functions.
• Ensure store is set to brand standards and marketing initiatives.
• Conduct regular store meetings and train on customer service to exceed expectations.
• Handle customer feedback and resolve concerns.

Skills

Leadership

Coaching

Communication

Training & development

Strategic thinking

Self-motivated

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. in Plainview, NY is seeking a Store Manager on Duty to lead store staff in delivering sales, service and operational excellence.

You will coach, recruit when needed, and ensure staff are aligned with company directives while maintaining brand standards and an inclusive environment. The role emphasizes using store reports and customer feedback to improve performance and customer experience.