Store Lead & Coach — Elevate Sales & Customer Experience

Tailored Brands, Inc.; Encinitas (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead in California to partner with the Store Manager, coaching staff and maintaining an engaging, inclusive environment. You will open/close as the manager on duty and drive customer service excellence and sales performance.

The role emphasizes leadership, training, and operational execution to meet store goals and brand standards across multiple channels.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Self-motivated, strategic thinker with strong judgement.
• Excellent written and verbal communication.
• Strong organizational and leadership skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, Microsoft Office, and video conferencing.
• Able to operate a computer and POS system.

Responsibilities

• Lead store staff to achieve sales, service and operational goals when on duty.
• Coach and develop team to deliver exceptional customer experiences.
• Utilize store reports to drive business decisions.
• Maintain brand standards and execute store programs.

Skills

Retail experience

Leadership

Communication skills

Problem solving

Training and development

Active listening

Technology literacy

Tools

POS System

Microsoft Office

Video Conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead in California to partner with the Store Manager, coaching staff and maintaining an engaging, inclusive environment. You will open/close as the manager on duty and drive customer service excellence and sales performance.

The role emphasizes leadership, training, and operational execution to meet store goals and brand standards across multiple channels.