Store Lead – Cash, Sales & Customer Experience

CNG Holdings, Inc; Kingman (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

CNG Holdings, Inc. is hiring an Assistant Store Manager for the Kingman, AZ location. You will lead daily store operations, coach team members, and ensure exceptional customer service across our family of brands, while maintaining regulatory compliance.

The role requires strong communication, at least a high school diploma or GED, 1+ year in sales or cash handling, and proficiency with Microsoft Office. You must be reliable, able to travel within districts, and uphold company values.

Qualifications

• High school diploma or GED required.
• 1+ year experience in sales, customer service, and/or cash handling preferred.
• Strong customer service, active listening, and verbal and written communication skills.

Responsibilities

• Serve and educate customers on product options to meet needs.
• Escalate issues to store manager or district leadership when unresolved.
• Answer telephone inquiries and assist with customer applications and requests.
• Perform outbound customer sales, courtesy, and collection calls per regulations and procedures.
• Handle currency and cash drawers; balance batch receipts at end of day.
• Process transactions accurately per company policy (loans, check cashing, Net Spend).
• Ensure compliance with federal/state regulations and company policies.
• Complete required trainings and adhere to company values.

Skills

Customer service

Active listening

Verbal and written communication

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is hiring an Assistant Store Manager for the Kingman, AZ location. You will lead daily store operations, coach team members, and ensure exceptional customer service across our family of brands, while maintaining regulatory compliance.

The role requires strong communication, at least a high school diploma or GED, 1+ year in sales or cash handling, and proficiency with Microsoft Office. You must be reliable, able to travel within districts, and uphold company values.