Store Lead - Banking & Customer Advisory

TD; Brattleboro (VT); On-site; USD 85,246,000 - 127,511,000; Full time

Job summary

TD Bank in Brattleboro, Vermont, is seeking an Assistant Store Manager to lead daily service, sales, and store operations with a focus on delivering TD’s model of convenience and a personalized banking experience.

You will coach a team, drive customer relationships, manage schedules, and ensure compliance while achieving store objectives. Local market knowledge and strong communication are essential for success.

Qualifications

• 2+ years experience working with customers and/or sales in any capacity or equivalent.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.
• Strong verbal and written communication skills.

Responsibilities

• Lead a team to deliver exceptional service and advice to customers.
• Oversee daily store operations, scheduling, and performance goals.
• Coach the team to meet sales and service metrics with compliance.
• Develop customer relationships and drive referrals through proactive engagement.
• Ensure adherence to TD policies, procedures and regulatory guidelines.

Skills

Leadership

Customer service

Sales

Communication

Time management

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank in Brattleboro, Vermont, is seeking an Assistant Store Manager to lead daily service, sales, and store operations with a focus on delivering TD’s model of convenience and a personalized banking experience.

You will coach a team, drive customer relationships, manage schedules, and ensure compliance while achieving store objectives. Local market knowledge and strong communication are essential for success.