Store Lead & Customer Advisory Manager

TD Bank; Orleans (MA); On-site; USD 62,000 - 93,000; Full time

Benefits offered by this job

Restaurant perks

Job summary

TD Bank in Orleans, MA is seeking an Assistant Store Manager to lead day-to-day service, sales and operations at a store location. The role focuses on growing customer relationships through TD's model of convenience, sales, and advice in a personalized, connected experience.

The candidate will manage a team, deliver end-to-end advice, and drive business objectives with knowledge of local market and banking products. Strong leadership and communication are essential.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience with customers and/or sales in any capacity or equivalent.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.
• Strong verbal and written communication skills.
• Sales and Operational Management skills.
• Proficient in Microsoft Office.
• Knowledge of banking products and services preferred.

Responsibilities

• Lead a team to meet service, sales, and operational objectives in-store.
• Provide day-to-day guidance for personalized service and advice.
• Develop and coach team on advice strategies and product recommendations.
• Manage lead generation, appointments, and referrals.
• Ensure compliance and regulatory guidelines are followed.

Skills

Customer service

Communication skills

Sales skills

Operations management

Prioritization

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank in Orleans, MA is seeking an Assistant Store Manager to lead day-to-day service, sales and operations at a store location. The role focuses on growing customer relationships through TD's model of convenience, sales, and advice in a personalized, connected experience.

The candidate will manage a team, deliver end-to-end advice, and drive business objectives with knowledge of local market and banking products. Strong leadership and communication are essential.