Store Lead

Mud Bay

Tualatin (OR)

Hybrid

USD 32,000 - 37,000

Full time

14 days+
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Benefits offered by this job

Health benefits
FSA
EAP
401(k)
ESOP
UKG Wallet
Paid Time Off
Paid holidays
Vetster Telehealth for Pets

Job summary

Mud Bay in Oregon is seeking a Store Lead to become the backbone of our team, empowering staff and delivering exceptional service to pet owners.

You will lead daily store operations, train teammates, manage inventory, and drive sales through holistic pet-health solutions while upholding Mud Bay's mission and values. This is a full-time role with a competitive hourly pay and opportunities for advancement within the company.

Qualifications

  • 1+ years of proven leadership experience or equivalent.
  • High school diploma, GED, or equivalent.
  • Ability to lift up to 45 pounds.
  • Experience leading a team.
  • Comfortable with basic math, computers, calculators and 10-keys.
  • 18 years or older.
  • Willing to work a variety of shifts and at least four locations.
  • Interested in building a career with Mud Bay.

Responsibilities

  • Provide a happy, educational, and fun experience for customers.
  • Engage dog and cat owners and help find solutions for their animals.
  • Contribute to sales growth by offering holistic health solutions.
  • Perform transactions at the point of sale and handle cash.
  • Lead and train team to maintain clean, organized stores.
  • Maintain inventory through receiving, stocking, facing.
  • Communicate with management to grow staff abilities.
  • Open and close the store and manage daily operations.

Skills

Leadership
Coaching
Delegation
Team player
Good judgment
Integrity
Customer service

Education

High School diploma or equivalent

Tools

10-key calculator

Job description

Description

Mud Bay’s Store Leads are the backbone of Mud Bay. They are empowering, responsible, and committed to growing and helping others develop within Mud Bay.

Competitive base pay: The target starting pay for this position will be at the entry point of the range, at $23.45.

The pay range of $23.45 to $26.97 per hour per hour allows our employees room for growth through annual increases and promotion potential.

When you'd work: This is a Full Time position, with a Good Faith Estimate (GFE) of a median of 32 hours per week (128 hours per month). Variety of Shifts. Store meetings are typically 830 am-930 am on Wednesday

Job Description:

  • Provides a happy, educational, and fun experience for all who visit our stores
  • Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals, while ensuring that staff members are doing the same
  • Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
  • Performs transactions at the point of sale, cash handling and other financial procedures accurately and efficiently
  • Makes decisions based on good judgment and Mud Bay's mission and values
  • Enjoys learning and wants to learn continuously about animal health and nutrition and leadership. Willing to help others learn in a team environment
  • Contributes to a team that celebrates differences and works together in a fun environment by providing fair leadership in all aspects of store operations
  • Leads, trains, and works with team to maintain the cleanliness, organization and attractiveness of store's sales and support areas
  • Leads, trains, and works with team to maintain inventory by continuously and accurately receiving, rotating, restocking, and facing the store
  • Leads, trains, and works with team to ensure accurate stocking levels and quantities on hand to provide a fully stocked and functional store
  • Communicates with the manager and leadership team frequently to provide useful information ensuring the growth of staff’s abilities, performance and needs
  • Considers and anticipates the needs of the store and the team while reflecting the values and character of Mud Bay
  • Opens and closes the store – leading the team during the day
  • Delegates, empowers, and ensures the experience is happening for customers and employees
  • Is comfortable with retail scheduling, including a variety of shifts
  • Is able to work at a minimum of four locations, between a home store and assisting at neighboring locations

Required Skills:

  • 1+ years of proven leadership experience or equivalent
  • Has a high school diploma, GED, or equivalent
  • Delegation, coaching and mentoring others through tasks
  • Ability to give and receive feedbackAbility to identify top business and people needs and prioritize
  • Must be 18 years or older
  • Ability to lift to 45 pounds
  • Experience leading a team required
  • Competent with basic math, comfortable using computers, calculators and 10-keys
  • Has a passion to continuously learn about dogs, cats and small animals
  • Instinctively gracious: genuinely enjoys making others feel welcome
  • Highly accountable: follows through on commitments
  • Has integrity: says and does what she or he believes to be right
  • Has good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
  • A self-starter, but happy to take direction and learn from others
  • A team player: contributes to the happiness and effectiveness of co-workers
  • Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
  • Interested in building a career with Mud Bay
  • Health benefits, including medical, dental and vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Plan (EAP)
  • 401(k)
  • Employee Stock Ownership Plan (ESOP)
  • Access to earned waged (UKG Wallet)
  • Paid Time Off (88 hours of PTO accrual based on 2080 hours worked)
  • Four paid holidays
  • Vetster Telehealth for Pets
Qualifications
Education
Required

High School or Equivalent or better.

Experience
Required
1 year:

Leadership Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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