Store Keyholder & Operations Lead

Hollywood Feed; Charlotte (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tips

Discounts

Free pet food & supplements

Job summary

Hollywood Feed in Charlotte, NC seeks a Third Key Holder to support Store Manager duties, open/close the store, assist customers, and ensure efficient operations while upholding customer-first policy. The role offers a competitive hourly wage of $15.50/hr to $19/hr.

Candidates should demonstrate strong service, product knowledge, and leadership readiness for weekend availability and training responsibilities.

Qualifications

• Strong verbal communication and active listening essential.
• Proven sales and customer service abilities.
• Ability to learn product lines and operate POS systems.
• Valid driver’s license with 2+ years driving experience.

Responsibilities

• Open/close duties and ensure safe, profitable operations.
• Greet customers and maintain service standards.
• Demonstrate knowledge of products to meet customer needs.
• Operate POS and manage routine transactions.
• Stock shelves, replenish deliveries, and perform cycle counts.
• Provide training support to new employees and assist with scheduling.
• Maintain store cleanliness and price updates; support admin tasks.
• Safely operate delivery vehicle for Same Day Delivery orders.

Skills

Verbal communication

Active listening

Sales & customer service

Product knowledge

POS operation

Valid driver's license

Education

High School Diploma or equivalent

Tools

Point-of-sale system

Job description

Hollywood Feed in Charlotte, NC seeks a Third Key Holder to support Store Manager duties, open/close the store, assist customers, and ensure efficient operations while upholding customer-first policy. The role offers a competitive hourly wage of $15.50/hr to $19/hr.

Candidates should demonstrate strong service, product knowledge, and leadership readiness for weekend availability and training responsibilities.