Pet Store Key Holder & Customer Care Lead

Hollywood Feed; Northfield Township (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food & supplements

Job summary

Hollywood Feed in Northbrook, IL is seeking a Third Key Holder to support Store Manager and Assistant Manager. You will open and close the store, assist customers, and help ensure safe, efficient operations while upholding our customer-first policy.

This role offers a competitive hourly wage of $15.50 to $19 per hour, with weekend availability and opportunities to learn product knowledge and operate the POS system.

Qualifications

• Commitment to animals and their owners.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with driving experience.

Responsibilities

• Open and close the store and prepare for business operations.
• Greet and assist customers with courteous service.
• Demonstrate knowledge of products to meet customer needs.
• Stock deliveries and maintain store cleanliness and displays.
• Operate the POS system and manage transactions.
• Assist with inventory counts and routine maintenance.
• Support training of new employees and weekend availability.

Skills

Customer service

Communication

Sales

Product knowledge

POS system

Driver's license

Education

High School Diploma

Tools

POS system

Job description

Hollywood Feed in Northbrook, IL is seeking a Third Key Holder to support Store Manager and Assistant Manager. You will open and close the store, assist customers, and help ensure safe, efficient operations while upholding our customer-first policy.

This role offers a competitive hourly wage of $15.50 to $19 per hour, with weekend availability and opportunities to learn product knowledge and operate the POS system.