Pet Store Key Holder: Open/Close, Lead & Help Customers

Hollywood Feed; Raleigh (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food

Job summary

Hollywood Feed in Raleigh, NC is seeking a Third Key Holder who reports to the Store Manager and Assistant Store Manager. You will open and close the store, assist customers, and ensure safe, efficient, and profitable operations while upholding Hollywood Feed's first policy: “Do what is right by the customer.”

This role requires weekend availability, strong communication, sales experience, and proficiency with the POS system. A high school diploma and a valid driver’s license are required.

Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver’s license with at least 2 years’ driving experience.

Responsibilities

• Arrive before opening and stay after closing to prepare for operations.
• Assume managerial responsibilities when needed.
• Greet and assist customers per Hollywood Feed standards.
• Demonstrate knowledge of store products to meet pet/customer needs.
• Maintain open communication with supervisors and coworkers.
• Work independently and in a team; train new employees.
• Weekend availability including closing 3 nights per week.
• Unload and stock product deliveries.
• Operate Hollywood Feed POS system: open/close registers, create customer accounts, process transactions, manage inventory.

Skills

Customer service

Sales

Communication

Teamwork

POS system

Education

High School Diploma

Tools

POS system

Job description

Hollywood Feed in Raleigh, NC is seeking a Third Key Holder who reports to the Store Manager and Assistant Store Manager. You will open and close the store, assist customers, and ensure safe, efficient, and profitable operations while upholding Hollywood Feed's first policy: “Do what is right by the customer.”

This role requires weekend availability, strong communication, sales experience, and proficiency with the POS system. A high school diploma and a valid driver’s license are required.