Store Keyholder & Pet Customer Experience Lead

Hollywood Feed; Columbia (SC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Tips from customers

Employee discounts

Free pet food and supplements

Job summary

Hollywood Feed is seeking a Third Key Holder to help open and close the store, serve customers, and support safe, efficient operations while upholding the company’s policy: Do what is right by the customer. This full-time role offers a competitive hourly wage of $15.50 to $19 per hour.

You will greet customers, demonstrate knowledge of products, operate the POS system, stock shelves, and assist in training new staff. Weekend availability, including closing three nights per week, is expected.

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Ability to learn product knowledge quickly.
• Valid driver’s license with at least 2 years’ driving experience.

Responsibilities

• Open or close the store as Third Key Holder.
• Assume managerial responsibilities in the absence of management.
• Greet and assist customers following Hollywood Feed standards.
• Demonstrate product knowledge to meet pets’ and customers’ needs.
• Maintain clear communication with supervisors and coworkers.
• Support and train new employees, working independently or in a team.

Skills

Customer service

Sales skills

Communication

POS knowledge

Driver's license

Education

High School Diploma

Tools

POS system

Job description

Hollywood Feed is seeking a Third Key Holder to help open and close the store, serve customers, and support safe, efficient operations while upholding the company’s policy: Do what is right by the customer. This full-time role offers a competitive hourly wage of $15.50 to $19 per hour.

You will greet customers, demonstrate knowledge of products, operate the POS system, stock shelves, and assist in training new staff. Weekend availability, including closing three nights per week, is expected.