Retail Keyholder: Lead Store Ops & Guest Experience

The Stride Rite Childrens Group, LLC (United States); Folsom (CA); On-site; USD 22,000 - 29,000; Full time

Job summary

Wolverine Worldwide is seeking a store associate to support the management team, handle opening/closing, cash handling, stock control and merchandising, while delivering authentic customer service to build lasting impressions.

Ideal candidates have retail experience, are flexible to work mornings, evenings, weekends and holidays, and can stay cool under pressure while upholding brand standards.

Qualifications

• Retail sales experience in a fast-paced environment.
• Strong customer-service mindset and communication.
• Flexible schedule including mornings, evenings, weekends and holidays.

Responsibilities

• Open and close the store, cash-handling, stock control, merchandising, and keeping the store clean and well-presented at all times.
• Act as a role model with a positive attitude and product knowledge.
• Create amazing customer experiences through authentic service and building lasting impressions.
• Help achieve sales goals and support local marketing efforts to drive store performance.
• Perform other duties as required by the manager.
• Maintain compliance with health and safety regulations and inventory management.
• Take ownership of stock management and execute visual merchandising guidelines, contributing to store KPIs.

Skills

Retail sales

Customer service

Supervisory experience

Flexible schedule

Brand knowledge

Education

High School diploma or equivalent

Job description

Wolverine Worldwide is seeking a store associate to support the management team, handle opening/closing, cash handling, stock control and merchandising, while delivering authentic customer service to build lasting impressions.

Ideal candidates have retail experience, are flexible to work mornings, evenings, weekends and holidays, and can stay cool under pressure while upholding brand standards.