Store Keyholder — Customer Experience & Ops Leader

Dry Goods; Columbus (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Benefits package

401(k) retirement plan

Regular pay—no extended holiday hours

Internal growth opportunities

Job summary

Dry Goods is seeking a dedicated Keyholder to help manage store operations and deliver one-of-a-kind service through relationship building and product knowledge. You will lead by example in greeting customers, displaying stock, and maintaining a clean, engaging store environment.

This role supports the management team, opens and closes the store, and trains new hires. You’ll develop relationships, highlight services, and work flexible day, evening, and weekend shifts while contributing to a

Qualifications

• Retail experience is preferred.
• Ability to greet customers and communicate clearly.
• Willingness to work day, evening, and weekend shifts.

Responsibilities

• Greet customers, provide friendly service, and thank every customer.
• Meet sales goals and contribute to store metrics.
• Develop relationships to grow business.
• Highlight products and services to enhance customer experience.
• Unpack and display stock.
• Keep the store visually appealing and clean.
• Assist with new hire training.
• Open and close the store.
• Work day, evening, and weekend shifts.

Skills

Customer service

Sales goals

Relationship building

Product knowledge

Merchandise presentation

Stock handling

Training new hires

Opening/closing duties

Flexible schedule

Job description

Dry Goods is seeking a dedicated Keyholder to help manage store operations and deliver one-of-a-kind service through relationship building and product knowledge. You will lead by example in greeting customers, displaying stock, and maintaining a clean, engaging store environment.

This role supports the management team, opens and closes the store, and trains new hires. You’ll develop relationships, highlight services, and work flexible day, evening, and weekend shifts while contributing to a