Dry Goods Keyholder — Lead Store & Customer Experience

Dry Goods USA; Kentwood (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Dry Goods USA is seeking a friendly, energetic Keyholder to support store operations and deliver exceptional customer service. You’ll help create a welcoming shopping environment and contribute to the team’s success.

Your duties include owning the customer experience, unpacking stock, merchandising, and assisting with training while ensuring the store is clean and inviting. You will open and close the store and be available for day, evening, and weekend shifts.

Qualifications

• Own the customer experience and greet customers.
• Execute duties of a sales associate and meet sales targets.
• Develop relationships to grow the business.
• Highlight product knowledge to improve the customer experience.
• Unpack stock and maintain an inviting, organized display.
• Assist with new hire training and store opening/closing.

Responsibilities

• Own the customer experience from greeting to farewell.
• Unpack and display stock to keep shelves inviting.
• Open and close the store and support weekend shifts.
• Assist with training and maintain a clean, organized store.

Skills

Customer service

Sales goals

Relationship building

Product knowledge

Merchandising

Job description

Dry Goods USA is seeking a friendly, energetic Keyholder to support store operations and deliver exceptional customer service. You’ll help create a welcoming shopping environment and contribute to the team’s success.

Your duties include owning the customer experience, unpacking stock, merchandising, and assisting with training while ensuring the store is clean and inviting. You will open and close the store and be available for day, evening, and weekend shifts.