Store Keyholder & Customer Experience Lead

Dry Goods USA; Ann Arbor (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Dry Goods USA is seeking a dedicated Dry Goods Keyholder to support the management team with store operations, deliver exceptional service, and share product knowledge to engage customers.

You will own the customer experience, assist with new hire training, open and close the store, and work day, evening, and weekend shifts to maintain a clean, exciting store environment and drive sales.

Qualifications

• Execute all duties of a sales associate and achieve individual sales and account goals.
• Open and close the store for business.
• Be available to work day, evening, and weekend shifts.

Responsibilities

• Own the customer experience - greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Skills

Customer service

Sales

Relationship building

Teamwork

Job description

Dry Goods USA is seeking a dedicated Dry Goods Keyholder to support the management team with store operations, deliver exceptional service, and share product knowledge to engage customers.

You will own the customer experience, assist with new hire training, open and close the store, and work day, evening, and weekend shifts to maintain a clean, exciting store environment and drive sales.