Keyholder & Store Lead: Elevate Customer Experience

Dry Goods USA

Raleigh (NC)

On-site

USD 17,000 - 22,000

Part time

2 days ago
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Benefits offered by this job

Competitive wages
Merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy -Career

Job summary

Dry Goods is seeking a dedicated Keyholder to support store management with daily operations and exceptional customer service. You will greet customers, share product knowledge, and help maintain a clean, inviting sales floor.

This role emphasizes relationship building, merchandising, training new hires, and opening/closing the store. Shifts include days, evenings, and weekends. We offer opportunities for growth within a family-owned retailer that values its employees.

Qualifications

  • Customer-focused with strong communication and interpersonal skills.

Responsibilities

  • Own the customer experience - greet people sincerely, be friendly and thank every customer
  • Execute all duties of a sales associate and achieve individual sales and account goals
  • Develop relationships to grow your business
  • Highlight product knowledge and services to create the best customer experience
  • Unpack and display stock
  • Maintain a visually appealing and clean store
  • Assist with new hire training
  • Open and close the store for business
  • Be available to work day, evening, and weekend shifts

Skills

Customer service
Sales
Product knowledge
Visual merchandising
Training
Store operations
Opening/Closing

Job description

Dry Goods is seeking a dedicated Keyholder to support store management with daily operations and exceptional customer service. You will greet customers, share product knowledge, and help maintain a clean, inviting sales floor.

This role emphasizes relationship building, merchandising, training new hires, and opening/closing the store. Shifts include days, evenings, and weekends. We offer opportunities for growth within a family-owned retailer that values its employees.

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