Retail Keyholder: Customer Experience & Training Lead

Dry Goods USA; Cincinnati (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Dry Goods USA in Cincinnati seeks a Dry Goods Keyholder to support store operations and management. You will provide exceptional service, share product knowledge, and maintain an inviting store environment to drive sales.

The role emphasizes relationship building, merchandising, and team training, with opportunities for growth within a family-owned brand. Flexible shifts include days, evenings, and weekends.

Qualifications

• Strong customer service and communication skills.
• Willingness to work day, evening and weekend shifts.
• Ability to develop relationships and provide product knowledge.

Responsibilities

• Own the customer experience - greet people sincerely, be friendly and thank every customer.
• Execute all duties of a sales associate and achieve individual sales and account goals.
• Develop relationships to grow your business.
• Highlight product knowledge and services to create the best customer experience.
• Unpack and display stock.
• Maintain a visually appealing and clean store.
• Assist with new hire training.
• Open and close the store for business.
• Be available to work day, evening, and weekend shifts.

Skills

Customer service

Sales

Product knowledge

Relationship building

Job description

Dry Goods USA in Cincinnati seeks a Dry Goods Keyholder to support store operations and management. You will provide exceptional service, share product knowledge, and maintain an inviting store environment to drive sales.

The role emphasizes relationship building, merchandising, and team training, with opportunities for growth within a family-owned brand. Flexible shifts include days, evenings, and weekends.