Dry Goods Keyholder — Customer Experience Leader

Dry Goods USA; Richmond (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Dry Goods USA is seeking a motivated Keyholder to support store operations and drive a superior customer experience in Virginia. You will build strong relationships with customers, share product knowledge, and ensure the store is clean, organized, and visually appealing.

You will assist with training, open/close the store, and be ready to work day, evening, and weekend shifts while helping achieve individual and team sales goals.

Qualifications

• Greet customers and provide friendly, sincere service.
• Support sales goals and contribute to a high-performing team.

Responsibilities

• Own the customer experience and greet customers warmly.
• Execute sales associate duties and meet individual sales targets.
• Develop relationships to grow the business.
• Highlight product knowledge and services to enhance the customer experience.
• Unpack and display stock; maintain a clean, visually appealing store.
• Assist with new hire training and onboarding.
• Open and close the store; be available for day, evening, and weekend shifts.

Skills

Customer service

Sales

Relationship building

Stock display

Job description

Dry Goods USA is seeking a motivated Keyholder to support store operations and drive a superior customer experience in Virginia. You will build strong relationships with customers, share product knowledge, and ensure the store is clean, organized, and visually appealing.

You will assist with training, open/close the store, and be ready to work day, evening, and weekend shifts while helping achieve individual and team sales goals.