Store Key Holder: Bead Bar Lead & Guest Champion

Little Words Project; Skokie (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Little Words Project is looking for a Key Holder for our Old Orchard store in Skokie, IL. You will help lead a welcoming team, guide guest interactions, and share our brand story as you assist customers with bracelet fittings and bead-your-own experiences.

You will open and close the store, host events and appointments, and support inventory, visual merchandising, and training. Join us to spread kindness and create memorable guest experiences daily.

Qualifications

• 2+ years of retail or customer service experience.
• Strong communication and interpersonal skills.
• Passion for beading and styling; able to capture in-store content.
• Available to work weekends and holidays.
• Able to work in-store in Skokie, IL.

Responsibilities

• Inspire and motivate the team alongside Store Manager & Assistant Store Manager.
• Open and close store independently.
• Host and manage in-store beading appointments, events, and parties.
• Help plan and coordinate in-store events with partners.
• Monitor inventory levels and assist with backstock and visual merchandising.
• Train and develop Sales Associates, sharing best practices.
• Introduce new products and provide personalized recommendations.
• Answer guest questions and assist with transactions.
• Assist at the bead bar and fulfill custom orders.
• Support inventory intake and clienteling to keep operations smooth.

Skills

Retail experience

Customer service

Communication

Team leadership

Beading beading events

Job description

Little Words Project is looking for a Key Holder for our Old Orchard store in Skokie, IL. You will help lead a welcoming team, guide guest interactions, and share our brand story as you assist customers with bracelet fittings and bead-your-own experiences.

You will open and close the store, host events and appointments, and support inventory, visual merchandising, and training. Join us to spread kindness and create memorable guest experiences daily.