Key Holder

Little Words Project LLC; Nashville (TN); Presencial; USD 19 000 - 25 000; Tempo integral

Resumo da oferta

Little Words Project LLC in Nashville, TN is seeking a dedicated Key Holder to help lead our store and inspire guest connections. You’ll work with the Store Manager to deliver memorable shopping experiences and guide bead-your-own sessions for guests.

You’ll open and close the store, help host events, assist with inventory and visual merchandising, and support the team to keep the space welcoming. Must enjoy beading, communicate well, and be available weekends and holidays.

Qualificações

• 2+ years of retail or customer service experience.
• Strong communication and interpersonal skills.
• Ready to jump in, support the team and help wherever needed.
• Able to work weekends and holidays.

Responsabilidades

• Lead the team with the Store Manager to inspire guest interactions.
• Open and close independently.
• Host bead-your-own sessions, events, and parties.
• Assist with events planning and partnerships for in-store activities.
• Monitor inventory, assist with backstock, and support visual merchandising.
• Train and develop Sales Associates to enhance guest connections.
• Introduce new products and personalized recommendations to guests.
• Assist with transactions and respond to guest questions with positivity.
• Support bead bar activities and fulfill custom orders.
• Contribute to inventory intake and overall store KPIs.

Conhecimentos

Customer service

Communication

Team leadership

Guest engagement

Beading/bead-your-own experience

Descrição da oferta de emprego

We're looking for a Key Holder to help lead the way at our Nashville store! This role is perfect for someone who thrives in a team environment, loves engaging with guests, and is passionate about sharing Little Words Project's mission. As a Key Holder, you'll play a huge role in bringing our brand story to life - helping guests find the perfect bracelet, guiding them through our bead-your-own experience, and supporting the team to create a welcoming, inspiring space.

What you'll do:

• Work alongside the Store Manager & Assistant Store Manager to inspire and motivate the team. You'll help set the tone for amazing guest interactions!
• Open and close independently, ensuring everything runs smoothly.
• Host and manage in-store beading appointments, events, and parties, making every visit special.
• Help find partners to do events with, and assist with planning in-store events
• Monitor inventory levels, assist with backstock, and help with visual merchandising to keep our store looking and feeling its best.
• Help train and develop Sales Associates, sharing best practices to enhance guest connections.
• Introduce new products, personalize recommendations, and create moments that leave a lasting impression.
• Answer guest questions, assist with transactions, and handle any in-store issues with positivity and care.
• Assist at the bead bar, tie bracelets, and fulfill custom orders.
• From inventory intake to clienteling and KPIs, you'll play an important role in keeping things running smoothly.

What You Bring to the Team:

• 2+ years of retail or customer service experience.
• Strong communication and interpersonal skills—you love connecting with guests and teammates!
• Passion for beading, styling, and even capturing fun content in-store.
• You stay cool under pressure and find solutions with a positive attitude.
• Ready to jump in, support the team, and help wherever needed.
• Able to work weekends and holidays.
• You believe in Little Words Project's mission and are excited to spread kindness every day!