Store-in-Store Mobile Specialist

T-MOBILE USA, Inc.; Lynchburg (VA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

12 paid holidays

Paid parental leave

Flexible spending account

Pet insurance

Transit programs

Job summary

The Store-in-Store Mobile Associates at T-Mobile USA, Inc. operate inside a warehouse/club kiosk, delivering energy, passion, and expert customer interactions. You educate, demonstrate, and recommend solutions while thriving in a fast-paced setting that evolves with customer needs.

Ideal candidates bring a High School diploma and retail sales exposure; you'll learn the store-in-store processes and grow with a nationwide brand offering extensive benefits and opportunities.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience in retail (Preferred)

Responsibilities

• Engage with customers in a high-traffic retail environment and educate them on T-Mobile benefits.
• Complete store-in-store training and continuously improve product knowledge and processes.
• Attract potential customers, follow up, collect referrals, and support sales activity.

Skills

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Education

High School Diploma/GED

Job description

The Store-in-Store Mobile Associates at T-Mobile USA, Inc. operate inside a warehouse/club kiosk, delivering energy, passion, and expert customer interactions. You educate, demonstrate, and recommend solutions while thriving in a fast-paced setting that evolves with customer needs.

Ideal candidates bring a High School diploma and retail sales exposure; you'll learn the store-in-store processes and grow with a nationwide brand offering extensive benefits and opportunities.