Mobile Sales Pro — In-Store Expert

T-MOBILE USA, Inc.; Columbus (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Annual stock grant

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of our brand in a warehouse/club kiosk setting. You will educate customers, showcase solutions, and drive sales in a fast-paced environment, delivering exceptional experiences.

Welcome training is provided; you will gain product knowledge, customer engagement skills, and opportunities to grow within a dynamic Un-carrier culture that emphasizes service and career development.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Engage customers in a high-traffic retail setting using digital tools and educate them on benefits.
• Complete training on store-in-store experience and processes, and apply learning to store operations.
• Build rapport, drive sales activity, and follow up with customers including referrals.

Skills

Consultative selling

Customer needs identification

Communication

Customer satisfaction management

Customer service

Customer engagement

Relationship building

Coaching

Leadership

Sales techniques

Customer education

Sales

Customer communications

Product knowledge

Customer referrals

Sales prospecting

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of our brand in a warehouse/club kiosk setting. You will educate customers, showcase solutions, and drive sales in a fast-paced environment, delivering exceptional experiences.

Welcome training is provided; you will gain product knowledge, customer engagement skills, and opportunities to grow within a dynamic Un-carrier culture that emphasizes service and career development.