Store-in-Store Mobile Sales Pro

T-MOBILE USA, Inc.; Kenner (LA); On-site; USD 51,577,000 - 57,859,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Paid time off

Paid holidays

Tuition assistance

401(k)

Medical, dental and vision insurance

Flexible spending account

Job summary

T-Mobile USA, Inc. is hiring a Store-in-Store Mobile Associate to greet customers in a warehouse/club setting, educate on products, and drive sales with energy and expertise. You will thrive in a high-traffic environment while delivering memorable customer experiences.

Training on store-in-store processes and continuous skill-building will be provided. You will build rapport, exceed expectations, and contribute to a collaborative team culture that reflects the Un-carrier ethos.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment. (Preferred)

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits.
• Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources. You will continuously learn and improve your skills to provide the best possible experience for our customers! Will perform skills practicing, knowledge sharing, and store operations.
• At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. We can connect on a personal level, match the pace of the customer, establish rapport, trust, and loyalty with every interaction. As a member of our team, you are committed to providing exceptional service, and to exceeding customer expectations. You will proactively attract potential customers to further drive sales activity in your location. You can follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers.

Skills

Consultative Selling

Customer Needs Identification

Communication

Customer Service

Relationship Building

Sales Techniques

Product Knowledge

Sales

Customer Engagement

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Store-in-Store Mobile Associate to greet customers in a warehouse/club setting, educate on products, and drive sales with energy and expertise. You will thrive in a high-traffic environment while delivering memorable customer experiences.

Training on store-in-store processes and continuous skill-building will be provided. You will build rapport, exceed expectations, and contribute to a collaborative team culture that reflects the Un-carrier ethos.