Store-in-Store Mobile Sales Pro

tmobile; Wyoming (MI); On-site; USD 37,000 - 60,000; Full time

Job summary

T-Mobile in the United States is seeking Mobile Associates to join our store-in-store teams. You will engage customers in a high-traffic retail environment, educate them on devices and services, and demonstrate value through consultative selling.

You’ll use digital tools, support onboarding, and help customers self-serve via the T-Mobile app, while maintaining a strong focus on customer satisfaction and sales goals.

Qualifications

• High School Diploma/GED required.
• Minimum 6 months customer service or sales experience; retail environment preferred.
• Excellent communication and a customer-first mindset.
• Ability to learn products and demonstrate value to customers.

Responsibilities

• Engage customers in a high-traffic retail setting to promote T-Mobile solutions.
• Identify customer needs and demonstrate products using sales techniques.
• Guide customers through self-serve tools and the T-Mobile app.
• Support store operations, onboarding customers, and safeguarding kiosks.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile in the United States is seeking Mobile Associates to join our store-in-store teams. You will engage customers in a high-traffic retail environment, educate them on devices and services, and demonstrate value through consultative selling.

You’ll use digital tools, support onboarding, and help customers self-serve via the T-Mobile app, while maintaining a strong focus on customer satisfaction and sales goals.