Store-in-Store Mobile Expert — Stock & Benefits

T-MOBILE USA, Inc.; El Centro (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) plan

Paid time off

Medical insurance

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to greet and assist customers in a warehouse/club kiosk setting. You will educate customers, demonstrate products, and drive sales while delivering exceptional service and building lasting relationships.

The role thrives in a fast-paced environment with evolving technology and customer needs. Responsibilities include participating in training on store experience, helping with skills development, and supporting store operations.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Engage with customers in a high-traffic retail setting using digital tools and educate customers on benefits and products.
• Complete training on store-in-store experience, learn new skills, products and processes; support store operations and knowledge sharing.
• Provide exceptional service, build rapport with customers, attract potential customers, follow up, collect referrals, and nurture relationships.

Skills

Customer service experience

Retail experience

Communication skills

18+ years old

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to greet and assist customers in a warehouse/club kiosk setting. You will educate customers, demonstrate products, and drive sales while delivering exceptional service and building lasting relationships.

The role thrives in a fast-paced environment with evolving technology and customer needs. Responsibilities include participating in training on store experience, helping with skills development, and supporting store operations.