Store-in-Store Mobile Expert - Part-Time

T-Mobile USA; Houston (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

12 paid holidays

Medical, dental and vision insurance

Job summary

T-Mobile is hiring for a Store-in-Store Mobile Associate in a warehouse/club kiosk setting. You will engage customers, educate them on products, and drive sales while delivering exceptional service in a high-traffic environment.

Training is provided, with opportunities for referrals, follow-ups, and building relationships. Minimum 6 months of customer service/sales experience is preferred, including a high school diploma or GED.

Qualifications

• High School Diploma/GED (Required) 6 months of customer service and/or sales experience, retail environment. (Preferred)

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Use digital tools, educate customers, and showcase the value of T-Mobile’s warehouse/club member benefits.
• Complete training on the store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources.
• You will proactively attract potential customers to further drive sales activity in your location. You can follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Service

Customer Engagement

Coaching

Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Store-in-Store Mobile Associate in a warehouse/club kiosk setting. You will engage customers, educate them on products, and drive sales while delivering exceptional service in a high-traffic environment.

Training is provided, with opportunities for referrals, follow-ups, and building relationships. Minimum 6 months of customer service/sales experience is preferred, including a high school diploma or GED.