Store Growth Lead & Customer Experience Coach

Ralph Lauren; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Ralph Lauren in Dallas, Texas is seeking a dedicated team leader to enhance customer shopping experiences while driving revenue and profit for the store. As a leader, you will guide the sales team, ensuring the highest standards of service excellence and building strong client relationships.

The ideal candidate will possess strong communication skills, a passion for retail, and relevant experience to support our commitment to exceptional service and company values.

Qualifications

• Ability to build a welcoming environment that projects Ralph Lauren’s elevated image.
• Strong verbal and written communication skills.
• Experience preferred in retail sales management.

Responsibilities

• Lead sales performance and ensure customer satisfaction.
• Coach staff to maintain high customer service standards.
• Manage recruitment, training, and development of team members.

Skills

Customer relationship building

Sales performance management

Coaching and mentoring

Analytical skills

Strong communication skills

Tools

Word

Excel

PowerPoint

Outlook

Job description

Ralph Lauren in Dallas, Texas is seeking a dedicated team leader to enhance customer shopping experiences while driving revenue and profit for the store. As a leader, you will guide the sales team, ensuring the highest standards of service excellence and building strong client relationships.

The ideal candidate will possess strong communication skills, a passion for retail, and relevant experience to support our commitment to exceptional service and company values.