Store GM: Drive Profit, People & Experience

wawa; Sandston (VA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

ESOP (Employee Stock Ownership Plan)

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Job summary

Wawa in Virginia is seeking a General Manager to lead a 24/7 store, drive profitability, and build a high-performing team. You’ll own daily operations, safety, and customer satisfaction while implementing merchandise and inventory plans and staff development.

This role emphasizes coaching, scheduling, and cost control to meet targets and deliver exceptional service. Monthly bonus incentives are available based on performance and location. Reasonable accommodations available upon request.

Qualifications

• High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends and holidays.
• Proven leadership experience in fast-paced retail, food service, or fuel environments.
• Proven ability to coach, develop, and inspire career growth in individuals.
• Excellent communication, customer service, and relationship-building skills.
• Highly organized, detail-oriented, and able to manage multiple priorities independently.
• Solid understanding of store financials and their impact on business performance.

Responsibilities

• Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.
• Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans.
• Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
• Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
• Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs.
• Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation.
• Create an inclusive, collaborative team culture focused on achievement, motivation and customer service.
• Hire, train, and develop a high-performing team through coaching, performance management, and onboarding.
• Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.
• Ensure a seamless and satisfying shopping experience by actively responding to customer feedback and resolving issues.

Skills

Leadership

Coaching

Communication

Customer Service

Organizational Skills

Problem Solving

Store Financials

Education

High School Diploma or GED equivalent

Job description

Wawa in Virginia is seeking a General Manager to lead a 24/7 store, drive profitability, and build a high-performing team. You’ll own daily operations, safety, and customer satisfaction while implementing merchandise and inventory plans and staff development.

This role emphasizes coaching, scheduling, and cost control to meet targets and deliver exceptional service. Monthly bonus incentives are available based on performance and location. Reasonable accommodations available upon request.