Store GM: Build Teams, Delight Guests, Drive Growth

Bagel Brands; Hibbing (MN); On-site; USD 29,000 - 55,000; Full time

Job summary

Caribou Coffee in Hibbing, MN is seeking a General Manager who will oversee the store's financial performance, lead a high-performing team, and deliver an exceptional guest experience. You will set expectations, coach staff, ensure safety and compliance, and use Caribou tools to drive results.

You will drive sales, manage schedules, budgets, inventory, and food safety standards while modeling Caribou's core values.

Qualifications

• Minimum 1–2 years of restaurant/retail/guest service management experience
• Must be 18 years of age or older
• Have reliable transportation
• Ability to work full-time (47 hours per week) including early mornings, evenings, weekends and holidays
• Willingness to learn new systems and tools

Responsibilities

• Lead store teams to deliver strong guest experiences and a culture of excellence.
• Drive sales and traffic growth while managing budgets and inventory.
• Ensure food safety, sanitation and health protocols are followed.
• Coach, develop, and recognize team members; uphold policies and standards.

Skills

Core values

Team leadership

Communication

Change leadership

Feedback

Empathy

Education

High school diploma or GED

Tools

Toast

CrunchTime

GoSpotCheck

EcoSure

TeamworX

Medallia

Workday

Beekeeper

Job description

Caribou Coffee in Hibbing, MN is seeking a General Manager who will oversee the store's financial performance, lead a high-performing team, and deliver an exceptional guest experience. You will set expectations, coach staff, ensure safety and compliance, and use Caribou tools to drive results.

You will drive sales, manage schedules, budgets, inventory, and food safety standards while modeling Caribou's core values.