Cafe GM: Inspire Teams & Elevate Guest Experience

Bagel Brands; Brainerd (MN); On-site; USD 29,000 - 55,000; Full time

Job summary

Caribou Coffee Operating Company, Inc. in Brainerd, MN is seeking a General Manager to lead store performance and guest experience. You will set clear roles, coach teams, and uphold safety and quality standards while delivering exceptional everyday service.

You will drive sales growth, manage budgets, oversee staffing, training, and inventory, and partner with leaders to ensure consistent brand execution in a fast-paced environment.

Qualifications

• Experience in restaurant/retail management.
• Ability to work full-time (47 hours per week).
• Willingness to learn new systems and tools.

Responsibilities

• Lead and develop a high-performing team with clear role expectations.
• Drive sales growth and ensure top-quality guest experiences.
• Oversee staffing, training, safety, and operating standards.
• Manage budgets, inventories, and supplier relationships.
• Uphold food safety, sanitation, and compliance requirements.

Skills

Staffing planning

Team leadership

Coaching & feedback

Operations knowledge

Financial acumen

Tools

Toast POS

CrunchTime

GoSpotCheck

EcoSure

Workday

Job description

Caribou Coffee Operating Company, Inc. in Brainerd, MN is seeking a General Manager to lead store performance and guest experience. You will set clear roles, coach teams, and uphold safety and quality standards while delivering exceptional everyday service.

You will drive sales growth, manage budgets, oversee staffing, training, and inventory, and partner with leaders to ensure consistent brand execution in a fast-paced environment.