Store General Manager: Lead Growth & Team Excellence

Caribou Coffee; Hibbing (MN); On-site; USD 29,000 - 55,000; Full time

Job summary

Caribou Coffee in Hibbing, Minnesota is hiring a General Manager to lead store performance and guest experience. You will drive sales, manage budgets, supervise staff, and uphold food safety and brand standards while inspiring your team to deliver excellent service.

The role requires 1–2 years of management in hospitality, flexibility for early mornings, evenings, weekends and holidays, and a commitment to Caribou's core values. Competitive hourly compensation is offered.

Qualifications

• A minimum of 1-2 years of restaurant, retail, or guest service management experience.
• Must be 18 years of age or older.
• Have reliable transportation.
• Ability to work full-time (47 hours per week).
• Willingness to learn new systems and tools as they are introduced.

Responsibilities

• Ensure the store is fully staffed for upcoming shifts and schedules are up to date.
• Develop engagement strategies and foster a culture of growth and development.
• Build and maintain a high-performing team through goal setting and accountability.
• Provide ongoing coaching, feedback, and recognition to team members.
• Model and uphold company policies and ensure a safe environment for guests and team.
• Drive store performance and deliver a strong guest experience.

Skills

Core values

Transparent communication

Resilience

Change leadership

Feedback & coaching

Team collaboration

Conflict resolution

Education

High school diploma or GED

ServSafe certification (preferred)

Tools

Toast

CrunchTime

GoSpotCheck

EcoSure

TeamworX

Medallia

Workday

Beekeeper

Job description

Caribou Coffee in Hibbing, Minnesota is hiring a General Manager to lead store performance and guest experience. You will drive sales, manage budgets, supervise staff, and uphold food safety and brand standards while inspiring your team to deliver excellent service.

The role requires 1–2 years of management in hospitality, flexibility for early mornings, evenings, weekends and holidays, and a commitment to Caribou's core values. Competitive hourly compensation is offered.